CashClaim — Privacy Policy

CashClaim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application CashClaim ("the App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

• Claim Data: Settlement claims you discover, track, and file within the App, including claim status and filing details.
• Settings and Preferences: Your App preferences, notification settings, and selected categories.
• Account Information: If you create an account, we may collect your name, email address, and profile preferences.

1.2 Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: App feature usage, session duration, screens visited, and interaction patterns.
• Crash Data: Information about App crashes and errors to help us improve performance and stability.

1.3 Information We Do NOT Collect

• Social Security numbers or government IDs
• Bank account numbers or credentials
• Credit card or payment card numbers (subscriptions are handled entirely through Apple)
• Precise financial account balances or transaction details

CashClaim is a claim filing assistant — we help you find and file settlement claims, not access your financial accounts.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the App — deliver settlement discovery, claim filing assistance, and progress tracking
• Personalize your experience — tailor settlement recommendations based on your selected brands and categories
• Send notifications — deliver claim deadline reminders, filing status updates, and new settlement alerts (with your permission)
• Improve the App — analyze usage patterns to improve features, fix bugs, and develop new functionality
• Customer support — respond to your inquiries and provide technical assistance
• Comply with legal obligations — fulfill any legal or regulatory requirements

3. Data Storage and Security

3.1 Local Storage

By default, your claim data and progress are stored locally on your device. This means:

• Your data stays on your phone
• Uninstalling the App will delete your local data
• We recommend enabling backups through iCloud to prevent data loss

3.2 Cloud Sync (If Enabled)

If you opt in to cloud sync features, your data will be securely transmitted to and stored on our servers. Cloud-synced data is:

• Encrypted in transit using TLS 1.2 or higher
• Encrypted at rest using AES-256 encryption
• Stored in secure data centers within the United States

3.3 Security Measures

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls limiting employee access to user data
• Regular security assessments and audits
• Secure development practices

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Third-Party Services

4.1 Analytics

We may use analytics tools (such as Firebase Analytics or similar services) to understand how users interact with the App. These tools may collect:

• Anonymous usage statistics
• Device and OS information
• App performance data

4.2 Payment Processing

All in-app purchases and subscriptions are processed by Apple through the App Store. We do not collect, store, or have access to your payment information. Please refer to Apple's Privacy Policy for information on how Apple handles payment data.

4.3 Push Notifications

We use Apple Push Notification Service (APNs) to deliver notifications. You can manage notification preferences in your device settings at any time.

4.4 Crash Reporting

We may use crash reporting tools to collect information about App errors and crashes. This data is anonymized and used solely to improve App stability.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

• With your consent — when you explicitly agree to share information
• Service providers — with trusted third-party vendors who assist in operating the App, subject to confidentiality agreements
• Legal requirements — when required by law, regulation, legal process, or governmental request
• Protection of rights — to protect our rights, privacy, safety, or property, or that of our users or the public
• Business transfers — in connection with a merger, acquisition, or sale of assets, in which case your data would remain subject to this Privacy Policy

6. Your Rights and Choices

6.1 Access and Portability

You have the right to request a copy of the personal data we hold about you. Contact us at the email below to make such a request.

6.2 Correction

You can update your account information and preferences directly within the App at any time.

6.3 Deletion

You can request deletion of your account and associated data by contacting us. You can also delete your local data by uninstalling the App.

6.4 Notifications

You can opt out of push notifications at any time through your device's Settings app.

6.5 Analytics Opt-Out

You may opt out of analytics tracking through the App's settings or by adjusting your device's privacy settings.

7. Children's Privacy

CashClaim is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. California Privacy Rights (CCPA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know — You can request what personal information we collect, use, and disclose.
• Right to Delete — You can request deletion of your personal information.
• Right to Opt Out — We do not sell personal information, so this right does not apply.
• Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights.

To exercise your CCPA rights, contact us at the email address below.

9. International Users

If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using the App, you consent to such transfer, storage, and processing.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Locally stored data is retained on your device until you delete it or uninstall the App.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Updating the "Effective Date" at the top of this page
• Posting the updated Privacy Policy within the App
• Sending a notification through the App (for significant changes)

Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@cashclaim.app